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LabMetrics is one of the best in the business. We have been partnering with them for equipment maintenance, certification and cleaning in our pharmacies for many years now. They are an invaluable resource and provide coverage 27/7. LabMetrics has helped us with complying with USP 797 and with preparation for USP 800. Ed and his team are always professional, extremely knowledgeable and reliable. Whenever I have a question on best practice, Ed from LabMetrics is the first person I think to call. I am grateful for our partnership and hope to continue to partner for many years to come.
We have been utilizing services from Lab Metrics for over a year now. They provide trustworthy, highly reliable service and expertise. I have called upon them at 2am to receive prompt service to maintain operations for our patients. We consider Ed Paligreeni to be a partner in complying with USP 797 and USP 800 as he is a knowledgeable resource for both our pharmacy and facility design teams. The company is available 24/7 and provides excellent customer service. We use their services to maintain our equipment and certifications in addition to using their cleaning services. Furthermore, they provide detailed documentation for all services provided and follow-up occurs in a timely fashion. Ed and his well trained staff are dedicated to supporting practice changes that improve compliance with USP standards and we are truly grateful for their insight and support.
LabMetrics has been a great resource over the years. They help ensure that we are compliant with USP 797 guidelines in all areas where compounding is performed. We have 5 IV rooms, 2 chemo rooms, 7 IV hoods, and 5 chemo hoods. Even though we have multiple compounding areas, LabMetrics conducts monthly particulate and bacterial counts, helps ensure compliance with USP 797, and provides a detailed report in a timely manner. They respond to any issues or questions regarding the IV hoods as well as perform sterile cleaning for any areas that require it. In addition to that, LabMetrics has also assisted our department with a comprehensive training program for technicians to ensure they are competent in sterile compounding and competent with the USP 797 guidelines. LabMetrics provides excellent customer service and is available 24/7 for any issues that arise.